FAQs

Klarna.

Which online payment provider do you use?

We use Klarna. along with Stripe as our online payment gateway partners.

All major credit and debit cards are accepted. Payments can be made via Google Pay, Apple Pay and PayPal. Please contact PSDesigns if you have any further payment questions.

VISA
Google Pay
Apple Pay
PayPal

I have a unique custom requirement. Can you assist?

Theres a good chance PSDesigns can help, drop us a message of and we will do what we can to assist you.

My part doesn’t quite fit correctly, what should I do?

Contact us directly and we will assist you with this, all parts are extensively tested prior to release to the public and have been through rigorous research and development processes during the design stages.

We recommend professional installation for all our products, however we are happy to assist with any installation questions you may have.

I live abroad, which countries and what are the shipping fees (what’s the order process)?

Every effort is made to keep as many of the PSDesigns offered on this site in stock or readily available, however due to the specialised nature of the parts we sell there is a lead time on some of them, and many are made to order. Though sometimes noted as ‘In Stock’ by the website, this is not always the case.

This will generally be noted within the individual product description, but always contact PSDesigns if in need of further information. Most made-to-order parts carry a 10% cancellation fee; lead times are an estimation and not a guarantee. If you live in a country that we don’t currently list under the shipping options please get in touch and we will provide a shipping quote separately.

Frequently Asked Velocity Stack Kit Questions

If theres any further help or advice required around our Velocity Stack Kits please get in touch.

What is your UK delivery fees, is it tracked? How is it packed (protection / insurance etc)

Postage fees are based on your location and the item purchased (its weight and packaging dimensions). We ship via UPS, DHL, ParcelForce and Royal Mail. All items are securely packaged in product specific packaging.

On high value items we do ship via insured postage/shipping methods, however until the item is in your possession any issues with any shipped item is our responsibility, should there be any issues once delivered please contact us directly and we will endeavour to resolve any issues as quickly as possible for you.

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